II run one of the larger ‘work comp’ practices in the nation. We have 17 staff and all of the trials and tribulations that go along with such a large group of people working together. I have worked with some of the most well known and famous practice management companies, coaches/consultants over the years and have taken home tremendous information from all of them.
I can honestly say that working with Dr. Rosen has been a pleasure as well as an eye opening experience. Dr. Rosen has not only helped me focus and see things in a different way, but has helped me recognize some of the minor and major ‘tweaks’ that we needed to make in our practice, and the result has been astounding.
In a matter of three months we have increased our bottom line approximately 30%, and with the numbers we are doing that is really quite a jump! Not only is the change in our stats so impressive, but Dr. Rosen’s ability to help me see things or literally ‘think’ and communicate in a different way is changing my life.
I am definitely a ‘bottom line’ kind of guy. I consider myself to be fair, but the truth is my ‘managing style’ has pretty much been, ‘my way or the highway’ and although it has ‘worked’, Dr. Rosen with his extensive knowledge in behavioral analysis has helped me to communicate with my staff in a whole new way. I find myself speaking their language, vs. trying to get everyone to hear everything from my perspective or behavioral style. The results have been profound. I find that my staff is much more happy and motivated, and I am sure that this is one of the biggest reasons for the big jump in collections.
Dr. Rosen has not only helped me with my existing staff, but he has also helped me find the right people for the right job as we have hired more staff. Running the behavioral analysis tests and finding the right behavioral style for the job has been a huge part of what Dr. Rosen calls, ‘building a Dream Team,’ and it works!
I have had Dr. Rosen work with my treating doctor, exam doctor, back office C.A./manager, and patient liaison. Across the boards everyone has felt that it has been a tremendous growth experience and have thanked me for the support Dr. Rosen has been able to give. My patient liaison is now getting 7 out of 10 referrals, and Dr. Rosen has helped her to feel comfortable and motivated as she easily and successfully targets work comp referrals. My exam doctor who is fresh out of school is beginning to deal with the difficult questions, statements and patients like a ten year veteran.
Although I have had great experiences with many of the consultants in the field, Dr. Rosen comes from a completely different place than anyone I have worked with in the past, and I give him my highest recommendation and appreciation.
Sincerely,”
~ Steven Settlage, D.C.
Magnolia Park, CA
