The course is nothing short of amazing. I used to struggle with why i could not communicate better, why some people understood me and i understood them and why so many times we were just two ships passing in the night. Why was it that i innately connected with some people and not others. I was frustrated, dejected and felt unconfident. Not a way to live my life or leave the office feeling at the end of the day.
With the DISC class i have learned very clearly why i completely missed some people while connecting easily with others. Learning the DISC language has allowed me to learn to read people so that i can “hear” them and than they can “hear” me. While i am just scratching the surface at recognizing the different types of people the success so far has been amazing.
I go in with a new practice member with confidence and to my amazement i am fully present and am able to really listen to them as opposed to wondering if they will start care with me. This shift has resulted in a much deeper connection with my practice members and my referrals are skyrocketing. It is where i do not have to ask for referrals, the patients are asking me if they can bring in their families, co-workers, friend, you get the idea.
For me the biggest benefit has been the confidence to know that i have the tools to connect with everyone. I know the secret knock on their door to get them to answer and the secret hand shake to cement our relationship. I am so much happier and content as are my practice members, not to mention my sweetie.
Here is a key for everyone: DOTOR’S DO NOT TAKE THIS CLASS BY YOURSELF. ENROLL YOUR STAFF AND YOUR SPOUSES. I had my entire staff with their own workbooks in on every call. This has been a huge bonding experience for us all and as one of my staff told me is one of the reasons she loves me. We use it at the office with everyone (staff and practice members) and we apply it in our lives. Not a day goes by that we don’t talk about it and how it is helping us.”
~ Steven Polenz, D.C.
Seattle, WA
