In regards to the LAASR Course it really delivered more than I expected. Since going through the first and the second visit I am finally able to retain my patients much longer than I used to and I’ve also learned to deal with the difficult patients, questions and statements in a way in which I was never able to deal with them before. I really enjoyed class six where we learned how to do that. Also the class on daily interactions really helped me out. I’ve used the LAASR concept with my patients and I’ve so far have had much more success than I used to.
As far as my communications with my patients before the LAASR course and working with Dr. Rosen I used to just like talk and keep talking and it became a monologue which means I’m the one constantly talking and not really listening to the patient. Dr. Rosen taught me to listen to the patient more and make more of a dialogue and then the patients are discuss their concerns and also to feel heard. It is now so much easier for them to talk to me and it’s easier for me to talk to them. I’ve loosened up more.
I have done spinal screenings in the past and never had any real success, i.e. one screening I did I signed up 10 people; one showed up but did not sign up for care. Recently I learned how to do screenings the way Dr. Rosen recommends doing them and I had fifteen sign up to come to the office, fourteen showed up and twelve signed up for the block of care! There is absolutely no question that Dr. Rosen’s method of doing screenings is the reason why I had such a huge success.
One of the best things I have learned from Dr. Rosen is the touch, tell, ask and teach method of communicating with my patients. It is a great advantage and my patients just love it.
In the past I’ve worked in different chiropractic offices that used this scare tactics and it wasn’t for me and I didn’t like them – maybe that’s the reason why I didn’t do so well in screening because of the scare tactics that they used. The other doc would use the scare tactics of, "You are going to get cancer…" and I don’t think that’s right. So since I used more of understanding and the patient care communications the way Doctor Rosen has taught me it has been working much better.
Coaching with Dr. Rosen has brought me more confidence. I was lacking confidence and Dr. Rosen has brought me a lot of confidence and I know it has helped me tremendously.
I am in the process of taking over another doctors practice right now and I am having more confidence in what I can do. And having that confidence is very important right now. I’ve always lacked that in the past but really feel much more confident since working with Dr. Rosen.
I know I’m seeing a lot more patients and they’re staying with me a lot longer. This year is my first year in this office and I’ve been comparing my numbers from last year and really all of the important stats are doing much better than they were.
I would really recommend the concepts that Dr. Rosen teaches and the way he teaches his LAASR course. I also really like the one on one coaching. I think the personal coaching is where I can really open up and discuss all the problems that are going on and Dr, Rosen helps me step by step in that process versus I know the other management courses I’ve done it was more like a group reading type, and I didn’t do well that way.”
~ Midori Milado, D.C.
Gardena, CA
