In regards to taking the LAASR Course my experience with the class was really life changing because before this course all I knew was canned scripts, this is the way you tell the patient, this is how they will react, if they don’t react then here’s a possible way to say something different, if they don’t react the way you want them to, then you do something different from there. What LAASR gives you is the ability to truly communicate with the patient from your truth affecting their lives honestly, you can tell the truth to them, not just a canned statement.
This is the only time in my 10 year chiropractic career that I can stand up at a report of findings and say, "Mr. Jones, I’ve got to tell you the truth, and the truth is this is what you’ve got, here’s what I see can happen and here’s what I see can happen if you stick around with chiropractic." I’ve never been able to say that before. I finally can just tell them the truth and the truth shall set you free!
My experience with LAASR Listen, Acknowledge, Ask, Solution and Resolution has been really phenomenal. Especially being my personality type, my high "I,D" I typically try to answer patients questions before they get them asked and then I run over them. With the LAASR you truly have a system that is in place and allows you, number one, to listen to the patient’s question and respond appropriately with caring and you come to this resolution that is derived from them. It’s not the angry parent telling them what they "have to do" and the patients truly "get it."
In regards to TTAT you can change a person’s life in a touch and then all you’ve got to do is tell them about it. I’ve practiced for nine years, without telling patients what I felt when I touched their spine, but the scary part is not telling myself what I knew when I touch their spine. And now when I touch a person’s spine and it just yells it at me, "This person’s got a terrible stomach problem" I just simply ask, "Mr. Jones, tell me about your stomach, it feels like to me that you’re having problems with the nerve from this area that goes to your stomach. Please tell me about your stomach problem." And then you get the double jaw drop then they say, "Wow, doctor, that’s incredible how do you do that? And yes, you’re exactly right." Then you’ve got them for life!
It makes me get goose bumps all over my body when I grab somebody, put my hand on their body and say, "Wow can you feel that and by the way is this going on in your life? Please, tell me about it." I can’t imagine not ever having met Dr. Rosen and spent the next ten years of my life doing what I did in the past because it was becoming incredibly boring pounding down their high spots!
In relation to "patient scare tactics" I’ve worked in the realm of patient scare and I never, ever felt good about it. I’ve done the, "Mr. Jones, if you don’t get this fixed then you can have a devastating degenerative disease and you’ll be in a wheelchair before you know it." I never ever felt good about telling anybody that. I hated it when I had patients come and tell me that other doctors had told them that, whether they were chiropractors or medical doctors. Patient care is where I come from and it’s simply just going back to "tell the truth." And really in that gentle way LAASR tells you how to do it and TTAT shows you how to do it.
I was totally surprised how easy all this could be once I learned the basics. To me it’s just amazing how simple it is once we get it.
I have coached with many others coaches and management companies in the past.
Coaching with Dr. Rosen is not a hundred and eighty degree departure from all of the coaching I’ve done before but it is a quantum leap from where I’ve been before. There is one coaching company I was working with for two and a half years and I can remember coming up on my weekly coaching schedule and it was only twenty minutes and I coach with Dr. Rosen for half an hour. But I still remember thinking, "Okay, how am I going to entertain this guy for the next twenty minutes." And I’ve never had that with Dr. Rosen. Dr. Rosen always brings something to the table and it’s always something that expands my mind, makes me grow, it grows my practice.
As far as my stats goes I have been coaching with Dr. Rosen for approximately seven months, my practice has been up 20% overall and I had one of the highest collections had two months ago. My practice had become stagnant and I didn’t see any way it could go any further. I can see 21% growth becoming 42% and 63% in the very near future.
I didn’t recognize or realize this but with the coaching company I was previously with, I’d reached the top at least as far as all that they could offer to me. I got to a certain level personally and in my practice and. I got to that level and couldn’t maintain it because of the incongruencies I had and I crashed. And I figured that out when I got with Rosen coaching because I don’t think there’s ever a top for me there is just more!”
~ Greg Howard, D.C.
Frederik, OK
