Hey there,
Glad to be hearing from you too. You and Dr. Beam both just seemed like such great, high energy docs on the conference calls. Please always feel free to call me too–
So regarding your questions. I started with Dr. Rosen in January after hearing him speak/ giving a couple week long class (Secrets of the Masters) on work comp patients and referrals. Here in California, if you know what you are doing, work comp is really a good thing. My practice is mostly comp and cash, very little private insurance and almost no PI. I love seeing comp patients, but because I have a more holistic practice, it was a little challenging. I do a combination of Network, Diversified, Activator, Craniosacral, AK, NET, nutrition, and a whole lot of extremities work. It just depends on the patient. I use an open adjusting room with 3 tables and currently have one full-time CA and an occasional part-time volunteer helping my CA.
Let’s see, prior coaching. I gotta say that before Dr. Rosen, I really haven’t been too impressed with coaches. In fact, I sort of swore them off. I did, through my old fianc?, coach with Singer, which in my opinion was not the best use of money or time. I felt like I was in a herd of cattle–no real individual attention was ever given and the 4-day report of findings was like pure torture to me. I appreciated the scripts to some degree, but they are scientologists, so they really didn’t appreciate my modifications. That was the other thing. Lots of pressure to become a scientologist. Not that there’s anything wrong with scientology– those guys are excellent communicators and could honestly sell their dirty underwear for a great price. As a Jew, it just doesn’t fit with me.
I considered coaching with another doc, Marc Kimes, a really knowledgable guy too, but there again was not a lot of individual attention.
The thing I like about Dr. Rosen is he really cuts through the BS in your practice. If you are screwing up, he’ll let you know. He is a straight shooter. He also really connects with you and has this almost amazing way of elucidating answers to your practice problems. I feel he’s really helped me to gain clarity on a lot of practice issues– I was having a staff crisis basically when I started coaching with him. He helped me in the interviewing process and in deciding who would be the best person. Also, with respect to the whole personality inventory thing that he does for you and your staff, it’s pretty amazing. I found out things about myself just through that alone that really helped keep me from making impetuous decisions about staff, etc. He continues to help me with managing Paula, guiding me. It’s not the first time I’ve managed someone either. I considered myself pretty good at this ( previously in another business, I managed a staff of 14.) But I really wish I had this knowledge back then.
Practice growth issues. We have definitely been getting alot more new patients and referrals. It’s growing faster and faster. I really attribute that to Dr. Rosen’s work with me and Paula. He’s currently helping me on our collections. As I do a lot of comp, Paula needed additional training on collecting.
I feel like I’m really early on in the whole coaching process. There are so many things that I can identify that need to be tweaked. But honestly, I can see the changes happening. I feel like my ability to communicate with my staff and patients has increased so much… and you have to understand, before Dr. Rosen, I used to always get compliments from everybody on what an excellent communicator I was. I always prided myself on that before. Now I actually see that I had (and have) a lot of growing to do in that area. It’s not a negative thing. I think identifying where changes need to take place is so vital to growing as a person and also in practice.
Overall though, I’d have to say that the greatest thing this experience of coaching with him has given to me is that it’s put FUN and higher ENERGY back into my practice. I had only been in practice about a year when I started coaching…and I really felt like I was careening toward burn-out really fast. Generally, I would consider myself a fun, high-energy, out-going and overall happy person. But I felt I was really starting to lose that. Now, I bounce around my practice again, smiling, laughing, and high-fiving Paula when we have ‘wins.’ I know that there’s still a lot that has to be ‘handled’ in practice, but I truely don’t ‘sweat’ it as much. I think I have to attribute alot of those changes to him.
Talk to you soon,’
~ Carrie Roder, D.C.
San Diego, CA
