DISC Communications Course
Created for Rosen Coaching by Theresa Carrao of Rexi Coaching
This course can be used as a stand alone self study course or used in conjunction with Theresa's "Understanding and Applying DISC" Teleconference course. www.rexicoaching.com
Do you have:
- Patients that frustrate you?
- A hard time getting patients to understand what you do and how you can help them?
- Difficulty with your staff or a high staff turn over?
Do you ever:
- Wonder why your patients "just don't get it"?
- Get nervous or uncomfortable when talking to new patients?
- Feel disappointed when patients just disappear?
Have you ever been talking to a patient and they are staring right through you and haven't heard a word you have said? It's like you're speaking a foreign language!
DISC is an observable universal language of behavior and emotions. It is a language of how we act or behave. If we learn and understand these behavioral characteristics about ourselves and others we will increase our success in communication!
What are the benefits?
- Increased confidence in communication with your patients and staff
- Better staff/patient communication on the phone & at the front desk
- Higher patient retention
- Greater number of new patient conversions
- Stronger doctor/patient relationships which generates more referrals
"I have complete peace of mind and confidence in all my patient interactions." Steve Polenz, DC
"This allows me a much greater ability to communicate with the patient on their level and lead them to THEIR truth about health and wellness." Michael Acanfora, DC
"Master DISC and learn to speak THEIR language!" Russ Rosen, DC
What is Included in the DISC Communications Course
The DISC Communications Course includes:
- Training Module audio PowerPoint: This Audio PowerPoint literally guides you through the entire course. All you do is hit "View Show," and Theresa walks (and talks!) you through everything you need to know. Theresa has even included videos so you can see and hear the difference of the communication styles!
- Detailed Manual: Theresa took the best from Dr. Rosen's DISC Course, received more training, took the best of everything and put together a clear and concise manual and course. Instead of reading hundreds of pages of text, Theresa put all of the important information together into easy to understand charts. This 32 page manual gives you everything you need to become an expert DISC communicator!
- Form: The course also includes the "Style Analysis" questionnaire to help you figure out what a persons DISC is.
