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This 40 minute program teaches you correct and effective methods to use when dealing with difficult questions, statements and/or patients.
Did you ever realize how you and your staff simply BLOW IT sometimes with patients?
This program gives you a fail-proof process so you will never blow it again! If you are an "Amiable," you most likely join the "O.K. Corral" and just say, "O.K." to your patients.
If you are an "Assertive," you most likely render yourself "offensive," although you are probably the only one who does not know it!
Learn this simple process and you can connect with your patients, help them find their truth and communicate the "Truth and Consequences" of their choices in such a way that they can actually hear you!
This program is really worth reviewing regularly with your team.
This program includes:
- One 40 minute (approx) audio PowerPoint
- Audio clips from PowerPoint lecture for your listening pleasure
- "LAASR Difficult Questions" bonus document takes you through 32 of the most common difficult questions and statements, shows you the most classic blunders, and demonstrates how you can use the LAASR approach to address them.
- "Assertives vs. Non-Assertives" article - Clarifies the difference between the two and helps you quit bungling the classic blunders!
Price: $77.00
Don't forget that you can download this information RIGHT NOW!
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