When someone is surfing and wants to catch the inside break, they have to make their move from the crest or the peak of the wave. If they wait until they have dropped down to the bottom they can’t catch up with the inside break. Then they have to do all the work to paddle back out, get in the line up and catch the next wave.
The time to recommit yourself to reevaluating what is working and making appropriate refinements is while you are peaking. I just got off the phone with one of my clients who has been making tremendous strides towards attaining and attracting the practice of his dreams. He has better patient retention then ever, people are starting to refer without him asking for referrals and he is noticing how much he is enjoying his patients and how much they are enjoying him. This is the classic place for the rollercoaster to plummet at 100 mph towards the earth.
We have all seen the ups and downs. When we are at our peak, when things are really beginning to show great improvement is the time to recommit ourselves to excellence. Re-read your class notes regularly, refine your scripts, make sure you are using L.A.A.S.R. and T.T.A.T. in all of your interactions, tape your consultation/examination, R.O.F., daily interactions etc. Listen to what you are saying and if you are coaching with me send your tapes to me for some feedback. Tape recording yourself during all of your patient interactions is one of the most powerful processes you can use.
Just by knowing that you are taping yourself you will be more present. By taking the time to listen to yourself you will be amazed at what you said and how you said it. Yes it can be quite brutal, but it is instant and profound growth. Refocus and redefine yourself and your practice. Ride the wave and elevate to the next level of your practice and your life…or enjoy the ride down.
With warm aloha’s,
Russ Rosen, D.C. – Jan 30, 2003